Returns & Warranty Policy – EBD Express
At EBD Express, we prioritize your satisfaction, ensuring you enjoy a seamless shopping experience when purchasing high-quality gadgets at the best market prices in Bangladesh. Our comprehensive returns and warranty policy reflects our commitment to providing exceptional service to all customers in BD.
7 Days Replacement Warranty on All Products
We understand that sometimes things don’t work out as planned. That’s why we offer a 7-day replacement warranty on all of our products. If you receive a smartwatch, headphones, powerbank, or any other gadget from us that is defective or not as described, you can initiate a return within 7 days from the date of delivery. We’ll happily replace the item for you at no extra cost.
Simply contact our customer support team with your order details, and we’ll guide you through the replacement process.
Extended Warranty on Select Products
For your peace of mind, EBD Express also offers extended warranties ranging from 6 months to 2 years on select high-end gadgets. This includes popular items like smartwatches, headphones, powerbanks, and other electronic devices. The exact warranty period varies depending on the product, and we always ensure that the warranty details are clearly specified on the product page.
Our extended warranty covers defects in materials and workmanship under normal use. In case your product experiences any issues, we’ll repair or replace it in accordance with the warranty terms.
How to Return or Exchange Products?
Returning or exchanging an item at EBD Express is easy. Just follow these simple steps:
- Contact Us: Reach out to our customer support team within 7 days of receiving your product.
- Provide Details: Share your order number and the issue you’ve encountered with the product.
- Return Shipping: Send the product back in its original packaging. We will guide you through the shipping process.
- Replacement/Refund: Once we receive the returned product, we will arrange for a replacement or issue a full refund, depending on your preference and stock availability.
Why Choose EBD Express?
- Best Market Prices in Bangladesh: Get top-quality gadgets at unbeatable prices in BD, including the latest smartwatches, headphones, powerbanks, and much more.
- Hassle-Free Returns: Enjoy a 7-day replacement warranty on all products, ensuring peace of mind with your purchase.
- Reliable Warranties: Our extended warranties on select products provide added security and trust in your purchase.
- Customer-Centric Support: Our dedicated team is always ready to assist you with returns, exchanges, or warranty claims.
Shop with confidence at EBD Express, where quality meets affordability in the world of gadgets. If you have any questions about returns, warranties, or our products, feel free to contact us. We’re here to help you every step of the way!