Privacy Policy - EBD Express

At EBD Express, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or make a purchase on our platform. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with an enhanced shopping experience:

Personal Identification Information
When you visit EBD Express, create an account, or make a purchase, we may collect personal details such as:

Name
Email address
Phone number
Billing and shipping address
Payment information

Non-Personal Identification Information
We may also collect non-personal data about your interaction with our website, including:

IP address
Browser type
Device type
Referring website
Pages visited and time spent on the website

This information helps us improve our website’s performance and enhance user experience.

2. How We Use Your Information

We use the information we collect to serve you better and provide you with an efficient and personalized experience. Specifically, your information may be used for the following purposes:

To process and fulfill orders, including billing, shipping, and customer support.
To improve our website’s functionality and user experience.
To communicate with you regarding your order status, promotions, and customer service inquiries.
To send newsletters, offers, and product updates (if you opt-in).
To protect against fraud and ensure the security of our website.

3. How We Protect Your Information

At EBD Express, we are committed to safeguarding your personal information. We use secure encryption methods (SSL technology) to protect sensitive data during transmission. Additionally, we implement strict internal security measures to prevent unauthorized access, alteration, or disclosure of your personal details.

Despite our efforts to maintain robust security practices, please be aware that no method of internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences. These technologies are used for:

Personalizing your experience and remembering login details.
Analyzing website traffic and improving site functionality.
Delivering targeted advertisements based on your browsing behavior.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering services, such as:

Payment processors
Shipping and logistics companies
Marketing and email service providers

These third parties are required to protect your information and use it solely to provide the services you’ve requested.

We may also disclose your personal information if required by law or in response to legal proceedings, such as a subpoena or court order.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you wish to update your details or request the deletion of your account, please contact us directly at [your email address].

You can also opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or other services. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we update the policy, we will revise the “Last Updated” date at the bottom of the page. We encourage you to review this page regularly for any changes.